Council’s democratic services team gains customer service award

South Gloucestershire Council’s democratic and statutory services team has been awarded the Government’s Customer Service Excellence (CSE) standard for their commitment to delivering services with their customers clearly in mind. The CSE is a national standard which recognises organisations that are firmly focused on customer satisfaction and that go the extra mile to deliver it. Democratic and statutory services supports

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Under-age alcohol operation targets pubs for the first time

Police and South Gloucestershire Council targeted pubs in an under-age alcohol test-purchase operation for the first time on Friday 10th December 10. Two 16-year-old girls volunteered to try to buy alcohol at six pubs – two in Emersons Green and the rest in Kingswood, Longwell Green, Pucklechurch and Soundwell. Neighbourhood Inspector Kevin Thatcher said: “I’m delighted that these clearly under-age

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