Buy With Confidence scheme highlighted during National Consumer Week

As part of National Consumer Week (September 14 – 18), South Gloucestershire Council’s trading standards department is promoting its Buy With Confidence scheme for consumers.

To raise public awareness and attract new members, the Buy With Confidence ‘postavan’ will be travelling around the district throughout the whole week.

Buy With Confidence is an approved trader scheme introduced by trading standards and open to any South Gloucestershire-based businesses, in an attempt to promote the highest standards of trading.

The aim of the initiative is to help consumers avoid potential rogue traders by providing a list of reputable businesses in a wide range of trades, which is available at

Members of Buy With Confidence are subject to in-depth checks by trading standards officers before membership is awarded, to ensure the business is trustworthy and compliant with the law.

In turn, members of the scheme are committed to providing a quality service to their customers. If a dispute arises between a member and a consumer, trading standards can help to mediate an agreement.

Membership of the scheme is growing steadily and the aim in promoting it this week is to encourage South Gloucestershire residents to think about whose services they are employing before they do so and that an approved Buy With Confidence member is a good place to start.

Councillor Heather Goddard, executive member for communities, said: “The Buy With Confidence scheme is a positive step forward in providing consumers with a list of reputable traders they can trust.”

Trading standards officer Neil Derrick said: “People often pay large sums of money to traders and invest a lot of trust in them – this is one way of ensuring that the business they choose operates in a legal, honest and fair manner.”

Any business within South Gloucestershire is welcome to apply, as long as they have been trading for at least six months and deal with members of the public.

For more information and to apply online, visit or call 01454 634001.

Source: South Gloucestershire Council

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